Credit Card Charges

I don't recognize this charge on my credit or debit card!
Short version: If you don't recognize a charge, search your email, including your spam or junk mail folder, for an email containing "Pledgeling&quo...
Tue, 26 May, 2020 at 12:23 PM
Can my charitable donation be refunded?
Unfortunately, due to laws and regulations governing charitable contributions and our inability to recover funds already sent to recipient nonprofits, many ...
Tue, 18 Feb, 2020 at 4:23 PM
How do I cancel my recurring (monthly or quarterly) donation?
Find your receipt: Your most recent emailed receipt will include a "manage your subscription" link in the paragraph that begins "This is a mo...
Tue, 18 Aug, 2020 at 5:25 PM
Can my contribution to a personal fundraiser be refunded?
Yes, it can, if the funds haven't already been sent to the event organizer or the person they designate. You can do this by: contacting the event orga...
Tue, 18 Feb, 2020 at 4:24 PM
Why did I get a refund from Pledgeling?
If you contributed to a personal fundraiser (crowdfund) – not a charitable fundraiser – you may see a refund if: We were unable to deliver the funds to...
Tue, 18 Feb, 2020 at 4:26 PM
How do I change the credit card on my recurring (monthly or quarterly) donation?
Find your receipt: Your most recent emailed receipt will include a "manage your subscription" link in the paragraph that begins "This is a mo...
Tue, 29 Sep, 2020 at 10:45 AM
How secure is my identity and card information?
Pledgeling itself does not capture, transmit, or store your credit card information – it is encrypted locally on your device and sent directly from there to...
Tue, 18 Feb, 2020 at 4:29 PM