Please note: this information applies to Personal Fundraisers (Crowdfund) only. For questions related to donations to nonprofit charitable organizations, visit that help site.
If you have created more than one Personal Fundraiser (Crowdfund), you can switch between them when you log in to Pledge.
NOTE: there are cases where users created a first Personal Fundraiser (Crowdfund) and then, on the setup page, accidentally created a second one. These instructions will help you see the donations and setup for the 'right" one.
If you are logged in to the Pledge website, log out – otherwise the list of fundraisers may not be updated. Go to the purple circle at top right (it has your initials), click, and select "sign out" from the menu.
Sign in to the Pledge website, either at pledge.to or at the sign in page here: https://pledge.to/signin
Click the purple circle at top right that has your initials and select "[Platform] Donations" from the menu that pops down.
If you have more than one personal fundraiser, now you'll see a list of them and their creation dates:
(If only one Personal Fundraiser (Crowdfund) is linked to your account, you will NOT see this and instead you'll just be taken to the dashboard page)
Select the fundraiser that's active and you'll be able to see donations and supply or update your identity and banking information.
To switch to another one of your fundraisers, click on the "Crowdfund" bar on the left hand side again. You'll be taken back to the screen where you choose from the list.